Tempo > Customer Service > Customer service
Customer service
Tempo's top priority is the quality of its products. The production processes are strictly monitored. Yet, if you are having problems with one of our products or have other inquiries, we look forward to helping you.

We guarantee to respond to your inquiry within 24 hours
in order to promptly serve you.
Contact via the website
We are glad to be of service.
How can we help you?

*First and last name:



*With which product did you encounter a problem?:

For example: Goldstar 500cc

Product valid for use until:

Production Code:L Hour:

Look for a serial number with the letter "L" next to it. If there's a hour specified, please add it as well.

Where was the product purchased?:

*Problem description

If there's a picture - attach here:

אנא שמרו על המוצר ברשותכם עד שנציג שירות שלנו יפנה אליכם.

We'll get back to you shortly. Up to 2 business days.

* Required field.
Do your beverages contain gluten?
The law requires labeling products that contain over 20 ppm of gluten. We recommend that anyone sensitive to gluten read the label before consuming the product.
How can I know whether the beverages contain sensitivity-inducing ingredients?
By law, the list of the drink's ingredients appears on the package's label. Ingredients that may cause sensitivity or allergies are labeled. We recommend that anyone sensitive to a certain component  read the label before consuming the product.
How is it recommended to store your beverages?
It is recommended to store the beverages in a cool and shaded place. There is no need to refrigerate them unless specifically indicated on the package. After opening, refrigerate the drinks.
Why don't your bottles have a special diabetes label?
All the products have labels listing the amount of carbohydrates and sugar in the product.
What are E components?
E components are a method of labeling food components, listed by number, according to the EU marking convention. To view the list of E numbers, click here.